We automate your business processes, with AI agents.
The agents work inside your company like digital colleagues: they read emails and documents, enter data into your management system and follow up on support requests. They use the tools you already have, operate under the supervision of your staff and give your people back the time now spent on repetitive tasks.
An order received after hours
Illustrative scenario: timing and steps depend on the company's process and tools.
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23:40
An order in German arrives by email from a customer in Munich, with the details in an attached PDF.
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23:41
The agent reads the document and identifies the customer, the items and the quantities.
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23:42
It enters the order into the management system, pending approval, and confirms receipt to the customer, in German.
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08:30
When the office opens the order is ready: a person checks it and approves it.
A digital colleague, with clear rules
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Works with your management system
Nothing to replace: the agent uses the email, software and archives you already have.
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Supports people, does not replace them
It handles the repetitive tasks; decisions and exceptions stay with your staff.
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Every action is logged
What the agent does is tracked and can be checked; sensitive operations require a person's approval.
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Data processed under the GDPR
Together we decide which data the agent may access, where it is processed and how long it is kept.
Some of the tasks that take hours away from your staff today
It starts with a single process, chosen together, and grows once the results have been verified.
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Incoming emails and documents
It reads the mail, recognises invoices, orders, delivery notes and requests, forwards them to the right person or folder and files the attachments.
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Data into the management system
It enters the data contained in emails, PDFs and Excel sheets into the management system, without manual retyping, and flags anything that does not match.
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Customer support and tickets
It takes charge of customer requests, answers the recurring ones, updates the tickets and hands over to a person the cases that need judgement.
How
it starts.
The first agent handles a single process. We measure it, refine it with your staff and only then extend it to other tasks.
Request a meeting-
We analyse a process
Together we identify a repetitive task and describe its steps, exceptions and the tools involved.
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The agent works alongside
In the first period every operation is approved by a person, who corrects and completes the instructions.
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It extends to other tasks
Once the results are verified, the agent works autonomously on routine tasks and a new process is tackled.
At Soltea, agents work every day
In our own company AI agents handle incoming mail, support tickets, invoice preparation and document filing, under the supervision of our team. What we offer our clients, we have first tested on ourselves.
Behind this, eighteen years of software for banks, financial intermediaries and tax compliance: processes where errors are not an option.
Our development and compliance servicesThe questions business owners ask us most often
The answers we give at the very first meeting.
Does an AI agent replace staff?
No. The agent carries out the repetitive tasks and prepares the work; people check, decide and handle the exceptions. Each process has a named person accountable for the outcome.
Do we need to change our management system?
No. The agent works with the tools you already use: email, management system, spreadsheets and document archives. During the analysis phase we assess together how to connect it to your systems.
How is company data handled?
In compliance with the GDPR. Before going live we agree with you which data the agent may access, which services process it and how long it is kept; every operation by the agent remains logged and available for review.